Family-owned · Reynoldsburg Local
4.9 from hundreds of Google reviewsRight Way Heating and Cooling: Reynoldsburg, Ohio
Family-owned since 2009. Hundreds of Google reviews. Furnace, AC, and air quality across Central Ohio.
- 24-hour service
- BBB A+ rated
- Financing available
- 17+
- years local
- Free
- estimates
- Local
- ownership

Heating and Cooling Central Ohio Relies On
When your furnace stops working in the middle of an Ohio winter or your air conditioner breaks down during the hottest days of summer, you need more than just an HVAC company. You need a team you can trust to answer the call, show up, and get the job done right. At Right Way Heating & Cooling, we proudly provide professional heating, cooling, installation, maintenance, and repair services to homeowners and businesses throughout Reynoldsburg, Columbus, Newark, Chillicothe, and surrounding Central Ohio communities. With 24-hour HVAC service, experienced technicians, and hundreds of customer reviews, we've built our reputation on dependable service, honest recommendations, and treating our customers like family. Built on Family Values. Driven by a Commitment to Excellence. Founded in 2009 by Bill and Melissa Ratliff, Right Way Heating & Cooling began in Reynoldsburg, Ohio, with a vision that went beyond simply repairing and replacing heating and cooling systems. Our goal was to build a company on a strong foundation of integrity, accountability, quality workmanship, and exceptional customer service. We wanted to create a business that would stand the test of time, serve generations of families, and become a trusted name in the communities we call home. What began as a family-owned business has grown into a full-service HVAC company with four office locations serving Central and Southern Ohio, including Reynoldsburg, Columbus, Heath, and Chillicothe. While our company has grown, our commitment has never changed: do what is right, take care of people, and stand behind our work. Your Comfort Is Our Commitment. Whether you need a simple furnace repair, routine HVAC maintenance, improved indoor air quality, or a complete heating and cooling system replacement, our team is committed to delivering quality solutions tailored to your home, comfort, and budget. Our technicians are background-checked, professionally trained, and held to the standards that have guided our company since day one. We believe homeowners deserve honest answers, clear communication, and recommendations based on what is best for their needs, not unnecessary repairs or high-pressure sales tactics. We also offer financing options on qualifying installations to help make home comfort more affordable. A Reputation Built on Trust. Over the years, Right Way Heating & Cooling has earned the confidence of homeowners throughout Ohio. Our commitment to quality service is reflected in our customer reviews and industry recognition, including: BBB A+ Rating, Google Guaranteed Status, Recognition from Expertise, Recognition by Forbes, and Hundreds of Google Customer Reviews. While we're proud of these accomplishments, what matters most is the trust our customers place in us every time they welcome our team into their homes. Locally Owned. Personally Accountable. Right Way Heating & Cooling is more than a name on a service truck. It's a family-owned company built with the intention of serving our communities for generations. Bill and Melissa remain committed to the values that started the business in 2009. From the first phone call to the completion of your service, our team is expected to provide the professionalism, respect, and accountability our customers deserve. Our headquarters is located at 28 Klema Drive North in Reynoldsburg, Ohio, with additional offices in Columbus, Heath, and Chillicothe. We proudly serve Franklin County, Licking County, Ross County, and surrounding communities. We're not here to earn just one service call. We're here to earn your trust, build a lasting relationship, and be the heating and cooling company your family can depend on for years to come. Experience the Right Way Difference. Whether you're facing an unexpected HVAC breakdown, planning a new installation, or looking for a trusted company to maintain your heating and cooling equipment, we're ready to help. Right Way Heating & Cooling, Doing Things the Right Way Since 2009. Call today to schedule service or request an estimate.
- Founded in Reynoldsburg
- 2009
- Offices across Central Ohio
- 4
- Service, day or night
- 24hr
Full-Service HVAC: One Call Covers It All
Complete Heating, Cooling & Indoor Air Quality Solutions. From expert HVAC repairs and professional system installations to indoor air quality solutions and preventative maintenance plans, Right Way Heating & Cooling provides everything you need to keep your home comfortable year-round throughout Central Ohio.
- Heating
Furnace Repair
No heat? Our furnace repair technicians find the problem fast, whether it’s a failed igniter, a bad blower motor, or a faulty thermostat. We explain your repair options in plain language and get your home warm again.
- Heating
Furnace Installation
A correctly sized furnace runs more efficiently and lasts longer. Our installation team matches equipment to your home, not just your square footage.
- Cooling
Air Conditioner Repair
When your AC stops cooling, our technicians diagnose the problem, from refrigerant leaks to failed capacitors, and give you repair options at different price points before any work begins. No surprises, no pressure.
- Cooling
Air Conditioner Installation
Right-sized equipment, the correct refrigerant charge, and a system that performs from day one. Right Way installs Bryant and Rheem air conditioners.
- Air Quality
Humidifier & Dehumidifier
Air that’s too dry causes static, cracked skin, and damaged wood floors. Air that’s too humid feels sticky and invites mold. A whole-home humidifier or dehumidifier keeps every room comfortable and can help lower your energy bills.
- Air Quality
Indoor Air Filtration
Indoor air can carry up to 10 times more contaminants than outdoor air. A whole-home filtration system from Right Way removes the particulates your standard filter misses.
- Maintenance
Maintenance
Furnace and AC tune-ups catch small problems before they turn into breakdowns. Our maintenance plans keep your system running efficiently, extend its life, and move you to the front of the line when you need service.
Not sure what you need?
Tell us what's going on.
Describe the problem and we'll point you to the right fix, with options at different price points before any work starts.
Accredited HVAC Professionals
Recognized for Doing It the Right Way
A BBB A+ rating, Google Guaranteed heating and cooling service, recognition from Expertise as one of Columbus' best heat pump contractors, and a spot on Forbes' list of the best HVAC contractors in Columbus.
BBB A+ RatingAccredited business
Google GuaranteedService provider
Expertise.comBest heat pump contractors in Columbus, 2024
ForbesBest HVAC contractors in Columbus, OH, 2024
Consumer Choice AwardBusiness excellence
Lisa Kupanoff
Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.
Read on Google (review by Lisa Kupanoff)Vera Burrow
Highly recommend. Jayden and Blake did the inspection. Noah came to help me pick the best furnace and Norm and Noah H did the installation. All were very nice and professional. Couldn't ask for better.
Read on Google (review by Vera Burrow)Jocelyn McElravy
We had a great experience with Right Way start to finish. Scheduling was super fast and convenient, Hunter was able to diagnose and explain the issue same day and provide multiple options at different prices. Noah helped us pick out the most cost effective solution for our situation, we even spent less than we expected. Finally, Naim & Matt were professional, clean, and respectful in our home for installation. We were consistently impressed with the honesty and clear communication with everyone, and not to mention that they showed up exactly when they said they would which made planning a lot easier. And finally we want to thank everyone for their attention to our family & pets' safety when thoroughly checking for carbon monoxide issues.
Read on Google (review by Jocelyn McElravy)Jeb Burkholder
Brendin was the technician who came out to service my AC. He was friendly, knowledgeable, worked quickly and efficiently, and did the job to my total satisfaction!! I have been with Rightway Heating and Cooling for probably 20 years. They are always reliable and on the ball! The above review was created in the spring. I just now completed my fall service appointment for my furnace. Same quality service and great experience with technician, Brendin. Thanks, Rightway Heating and Cooling!
Read on Google (review by Jeb Burkholder)
Hannah W.
Blake is a lifesaver. He went above and beyond to diagnose the issue with my AC. He showed me pictures and explained everything in detail so I fully understood what needed repaired. I will definitely be using this company in the future. Thanks Blake!! Update: Matt came and did the repairs needed for my air conditioner to operate. He was very friendly and professional. He did a great job. Thanks Matt!! Update: Needed a furnace replacement and Naim and Matt came to do install. They did a fantastic job. Very professional. Thank you guys!
Read on Google (review by Hannah W.)Penny Wilson
Hunter came and did his job, was nice, friendly. He did a wonderful job!!!👍
Read on Google (review by Penny Wilson)T Wells
I called Right Way Heating & Cooling to have a technician come and check my AC unit. HUNTER came and he was very nice, informative, knowledgeable and had a great attitude! Upon entering he put on protective covers on his shoes, which was thoughtful. HUNTER was just awesome! Thank you, HUNTER, for your service!
Read on Google (review by T Wells)Daniel Essien
had a great experience with Right Way Heating and Cooling. Their communication was excellent, kept me in the loop about arrival time. They showed up on time and were very friendly and professional. They got the job done efficiently and on schedule, and the price was fair. giving the quality of the work. It really felt like top tier service. Highly recommend. Jaeden was the rep. That showed up and he was amazing!
Read on Google (review by Daniel Essien)
Donna Townes
Gabe Noah Matt was great very good at there job explained everything about my new furnace and thermostat good crew thank you
Read on Google (review by Donna Townes)Pete Johnsen
The most installers were pleasant and professional. The price was good as well. No complaints, would recommend.
Read on Google (review by Pete Johnsen)Seth Eveland
Gabe and Norm did a great job. They were quick and quiet. Even forgot they were here a few times. AC is working as expected with no hiccups and a few extra features I wasn’t thinking of that will help detect any problems before they become catastrophic thanks guys.
Read on Google (review by Seth Eveland)Stephanie Battle
Jaeden was very efficient and knowledgable! Pleasure to work with.
Read on Google (review by Stephanie Battle)
Why Choose Us
The Right Way Promise
Right Way Heating and Cooling is family owned and operated, and we apply the same values we hold for our own family to every customer we serve. We promise to be caring, honest, and ethical in everything we say and do, and to be an HVAC company that is always reliable, always prompt, always fair, and always offering first-class service.
- Licensed, Bonded & Insured
- Thorough Background-Checks
- On all technicians
- Straight Talk
- No surprises
The importance of indoor air quality
Cleaner Air Starts Inside Your Home
Sealing your home for efficiency keeps conditioned air in, but it can also trap airborne particles inside. Without the right ventilation, filtration and humidity, they build up over time.
- Regular maintenanceKeeps your system doing its part for your air
- The right filtrationHelps reduce airborne particles
- Humidity controlToo damp invites mold, too dry irritates
- Duct inspectionsProfessional checks of the air paths in your home
Breathe easier. Live more comfortably. Protect your investment.
Call (614) 751-0193No system can remove every contaminant or guarantee protection from illnesses like the flu or COVID-19.
Call the Right Way Team
Serving Reynoldsburg and Central Ohio since 2009.
Furnace out? AC struggling? Ready to set up a service contract so you're not caught off-guard next season? Right Way's team is a phone call away, and we pick up.
Frequently asked questions
What areas does Right Way Heating and Cooling serve?
Do you offer 24-hour emergency HVAC service?
Is financing available on new HVAC installations?
Are your technicians certified?
Do you offer HVAC service contracts?
What HVAC brands do you install and service?
Next step
Tell us about the job
Your name, your number and what needs doing. A person from Right Way Heating and Cooling gets back to you.
- Tell us what’s going onName, number and the problem. Takes a minute.
- We call you backA real person from our team, within one business day.
- We fix it rightOptions and pricing before any work starts.
“Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.”
Free estimates
