Family-owned · Reynoldsburg Local
4.9 from hundreds of Google reviewsWhat Our Customers Are Saying
Hundreds of Google reviews from real homeowners across Reynoldsburg and the Columbus metro.
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Honest Reviews from Real Customers
Since 2009, Right Way Heating and Cooling has served homeowners in Reynoldsburg and across Northwest Columbus, East Columbus, and Licking County. These reviews come from the people we've worked for. No edits, no cherry-picking. We show up, we do the job right, and customers tell us it shows.
Whether it's a furnace repair in the middle of January or an air conditioning installation before the summer heat hits, every visit is a chance to earn a customer for life. Bill and Melissa built this company on that belief, and the team carries it forward on every call.
Lisa Kupanoff
Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.
Read on Google (review by Lisa Kupanoff)Vera Burrow
Highly recommend. Jayden and Blake did the inspection. Noah came to help me pick the best furnace and Norm and Noah H did the installation. All were very nice and professional. Couldn't ask for better.
Read on Google (review by Vera Burrow)Jocelyn McElravy
We had a great experience with Right Way start to finish. Scheduling was super fast and convenient, Hunter was able to diagnose and explain the issue same day and provide multiple options at different prices. Noah helped us pick out the most cost effective solution for our situation, we even spent less than we expected. Finally, Naim & Matt were professional, clean, and respectful in our home for installation. We were consistently impressed with the honesty and clear communication with everyone, and not to mention that they showed up exactly when they said they would which made planning a lot easier. And finally we want to thank everyone for their attention to our family & pets' safety when thoroughly checking for carbon monoxide issues.
Read on Google (review by Jocelyn McElravy)Jeb Burkholder
Brendin was the technician who came out to service my AC. He was friendly, knowledgeable, worked quickly and efficiently, and did the job to my total satisfaction!! I have been with Rightway Heating and Cooling for probably 20 years. They are always reliable and on the ball! The above review was created in the spring. I just now completed my fall service appointment for my furnace. Same quality service and great experience with technician, Brendin. Thanks, Rightway Heating and Cooling!
Read on Google (review by Jeb Burkholder)
Hannah W.
Blake is a lifesaver. He went above and beyond to diagnose the issue with my AC. He showed me pictures and explained everything in detail so I fully understood what needed repaired. I will definitely be using this company in the future. Thanks Blake!! Update: Matt came and did the repairs needed for my air conditioner to operate. He was very friendly and professional. He did a great job. Thanks Matt!! Update: Needed a furnace replacement and Naim and Matt came to do install. They did a fantastic job. Very professional. Thank you guys!
Read on Google (review by Hannah W.)Penny Wilson
Hunter came and did his job, was nice, friendly. He did a wonderful job!!!👍
Read on Google (review by Penny Wilson)T Wells
I called Right Way Heating & Cooling to have a technician come and check my AC unit. HUNTER came and he was very nice, informative, knowledgeable and had a great attitude! Upon entering he put on protective covers on his shoes, which was thoughtful. HUNTER was just awesome! Thank you, HUNTER, for your service!
Read on Google (review by T Wells)Daniel Essien
had a great experience with Right Way Heating and Cooling. Their communication was excellent, kept me in the loop about arrival time. They showed up on time and were very friendly and professional. They got the job done efficiently and on schedule, and the price was fair. giving the quality of the work. It really felt like top tier service. Highly recommend. Jaeden was the rep. That showed up and he was amazing!
Read on Google (review by Daniel Essien)
Donna Townes
Gabe Noah Matt was great very good at there job explained everything about my new furnace and thermostat good crew thank you
Read on Google (review by Donna Townes)Pete Johnsen
The most installers were pleasant and professional. The price was good as well. No complaints, would recommend.
Read on Google (review by Pete Johnsen)Seth Eveland
Gabe and Norm did a great job. They were quick and quiet. Even forgot they were here a few times. AC is working as expected with no hiccups and a few extra features I wasn’t thinking of that will help detect any problems before they become catastrophic thanks guys.
Read on Google (review by Seth Eveland)Stephanie Battle
Jaeden was very efficient and knowledgable! Pleasure to work with.
Read on Google (review by Stephanie Battle)
Serving Reynoldsburg and the Surrounding Area
Areas We Serve
Right Way serves Reynoldsburg and the broader Columbus east metro, grouped below by county. If you're outside these areas, call us. We may still be able to help.
Franklin County
- Reynoldsburg
- Northwest Columbus
- East Columbus
- Gahanna
- Pickerington
- Canal Winchester
- Whitehall
- New Albany
- Westerville
- Groveport
Licking County
In the field
A look at our work

Ready to Experience the Difference?
Hundreds of reviews from real Reynoldsburg-area homeowners. See what they saw.
Call the Right Way team to schedule your service. We'll send a technician who explains the work, shows up when promised, and leaves the job site the way they found it.
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Your name, your number and what needs doing. A person from Right Way Heating and Cooling gets back to you.
- Tell us what’s going onName, number and the problem. Takes a minute.
- We call you backA real person from our team, within one business day.
- We fix it rightOptions and pricing before any work starts.
“Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.”
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