24-hour service Central, OH
4.9 on Google Financing available (614) 751-0193 (740) 616-8005
Right Way Heating and Cooling
Heating and Cooling in Alexandria, OH

Family-owned · Reynoldsburg Local

4.9 from hundreds of Google reviews

Heating and Cooling in Alexandria, OH

The Ratliff family team serves Alexandria with furnace repair, AC service, and full HVAC installation.

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Alexandria Heating and Cooling Service

Right Way Heating and Cooling provides full-service heating and cooling in Alexandria, OH, handling everything from furnace repair and AC diagnostics to complete HVAC installation. Bill and Melissa Ratliff have run this operation since 2009, and the team holds certification, Ohio HVAC Contractor's License #45299, and a 4.9-star average across Hundreds of Google reviews. If your furnace quit overnight or your AC stopped keeping up with an Alexandria summer, call us and a real technician answers.

Alexandria homes present specific challenges our technicians know well. Much of the local housing stock is older, and older homes frequently run equipment that no longer matches current efficiency standards or, in some cases, current refrigerant availability. Columbia Gas of Ohio supplies natural gas to Alexandria, and AEP Ohio handles electric service; both utilities have incentive programs worth knowing about before you decide between repair and replacement. The Village of Alexandria issues its own building permits for HVAC work, and our team pulls permits correctly so your installation passes inspection the first time. We also know that Alexandria winters bring heavy snow and ice storms that push furnaces hard, and that spring and summer can deliver the kind of heat and humidity that exposes every weakness in an aging cooling system.

Our HVAC services in Alexandria

What Alexandria Winters Actually Do to HVAC Systems

Lake-effect snow and Ohio ice storms are not just inconvenient; they stress equipment in specific ways.

An Alexandria furnace running through a heavy snow event runs longer cycles, works harder against cold infiltration, and collects more debris on intake and exhaust vents buried in drifted snow. That's not a theoretical concern. Blocked fresh-air intakes are one of the more common service calls we see after hard winter weather, and a blocked intake can shut a high-efficiency furnace down entirely or, worse, cause it to pull combustion air from inside the house. Our technicians check venting, heat exchanger integrity, and combustion efficiency on every furnace call. We won't hand you a bill and leave if the system isn't running safely. No pressure tactics. That's not how we work.

Full Service

HVAC Services We Bring to Alexandria

One call covers heating, cooling, air quality, and maintenance across Alexandria and the surrounding area.

Furnace Repair

Diagnose and repair gas furnaces of all makes and ages. We carry common parts on the truck so most repairs wrap in a single visit.

Air Conditioning Repair

Refrigerant leaks, faulty compressors, failed capacitors, our technicians diagnose the actual cause, not just the symptom, before any repair begins.

Air Conditioning Installation

New AC installation sized correctly for your Alexandria home, permitted through the Village, and commissioned before we leave.

Heat Pump Repair

Heat pumps fail differently than furnaces. Our certified technicians understand the refrigeration cycle and can diagnose reversing valve, defrost, and refrigerant issues on the spot.

Humidifiers and Dehumidifiers

Ohio humidity swings from dry winter air to muggy summer air. We install and service whole-home humidifier and dehumidifier systems, including Aprilaire units.

Duct Cleaning

Older Alexandria homes collect decades of dust, debris, and sometimes mold in their ductwork. Duct cleaning improves airflow and indoor air quality, and it pairs naturally with filter upgrades and new equipment installs.

Local Knowledge

Older Alexandria Homes and HVAC Compatibility

Older homes were built with different duct sizing standards, different insulation levels, and often different fuel sources than what's available or cost-effective today. A furnace replacement in a home that old is not always a straight swap. Sometimes the existing duct system can't move enough air for a modern high-efficiency unit without modifications. Sometimes original ductwork has leaks that make a new system significantly less effective than the spec sheet promises. We tell you this before the install, not after. When we assess an Alexandria home for new equipment, we look at the whole system, not just the unit being replaced. That includes checking static pressure, inspecting accessible duct runs, and confirming that the flue or venting meets current code. The Village of Alexandria requires permits for HVAC installation, and we handle that process. Your equipment is registered and inspected, which protects your homeowner's insurance coverage and your home's resale value.

Repair vs. Replacement: How to Read the Numbers

The right answer depends on your specific system, not a general rule of thumb.

Plenty of HVAC companies push replacement. We push the correct answer. If a seventeen-year-old unit needs a heat exchanger and the rest of the system has deferred maintenance, replacement likely saves money over a three-year window. The calculation changes for every household. For a longer breakdown of how to think through this decision, see our guide on repair vs. replacement. When one of our technicians walks through an Alexandria home and recommends replacement, they'll show you why, not just say so. Hannah W., one of our customers, described it directly: Blake showed her pictures and explained everything in detail so she fully understood what needed to be repaired. That's how every visit should work.

Energy Rebates Available to Alexandria Homeowners

AEP Ohio Rebates

Qualifying ENERGY STAR certified equipment may be eligible for rebates through AEP Ohio. Ask us which units qualify before you buy.

Columbia Gas WarmChoice

Income-qualified Alexandria residents may receive free furnace repair or replacement through Columbia Gas of Ohio's WarmChoice program.

Federal 25C Tax Credit

High-efficiency furnaces, heat pumps, and AC systems may qualify for the 25C federal tax credit. Confirm eligibility with your tax preparer.

Ohio HOMES and HEAR Programs

State-administered programs in Ohio offer additional assistance for energy-efficient HVAC upgrades. Availability depends on program funding.

Straight from Google

Reviews. What Alexandria Customers Say.

  • Lisa KupanoffLisa KupanoffOct 2026
    Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.
    Read on Google (review by Lisa Kupanoff)
  • Vera BurrowVera BurrowOct 2026
    Highly recommend. Jayden and Blake did the inspection. Noah came to help me pick the best furnace and Norm and Noah H did the installation. All were very nice and professional. Couldn't ask for better.
    Read on Google (review by Vera Burrow)
  • Jocelyn McElravyJocelyn McElravyOct 2026
    We had a great experience with Right Way start to finish. Scheduling was super fast and convenient, Hunter was able to diagnose and explain the issue same day and provide multiple options at different prices. Noah helped us pick out the most cost effective solution for our situation, we even spent less than we expected. Finally, Naim & Matt were professional, clean, and respectful in our home for installation. We were consistently impressed with the honesty and clear communication with everyone, and not to mention that they showed up exactly when they said they would which made planning a lot easier. And finally we want to thank everyone for their attention to our family & pets' safety when thoroughly checking for carbon monoxide issues.
    Read on Google (review by Jocelyn McElravy)
  • Jeb BurkholderJeb BurkholderSep 2026
    Brendin was the technician who came out to service my AC. He was friendly, knowledgeable, worked quickly and efficiently, and did the job to my total satisfaction!! I have been with Rightway Heating and Cooling for probably 20 years. They are always reliable and on the ball! The above review was created in the spring. I just now completed my fall service appointment for my furnace. Same quality service and great experience with technician, Brendin. Thanks, Rightway Heating and Cooling!
    Read on Google (review by Jeb Burkholder)
  • Hannah W.Hannah W.Oct 2026
    Blake is a lifesaver. He went above and beyond to diagnose the issue with my AC. He showed me pictures and explained everything in detail so I fully understood what needed repaired. I will definitely be using this company in the future. Thanks Blake!! Update: Matt came and did the repairs needed for my air conditioner to operate. He was very friendly and professional. He did a great job. Thanks Matt!! Update: Needed a furnace replacement and Naim and Matt came to do install. They did a fantastic job. Very professional. Thank you guys!
    Read on Google (review by Hannah W.)
  • Penny WilsonPenny WilsonOct 2026
    Hunter came and did his job, was nice, friendly. He did a wonderful job!!!👍
    Read on Google (review by Penny Wilson)
  • T WellsT WellsOct 2026
    I called Right Way Heating & Cooling to have a technician come and check my AC unit. HUNTER came and he was very nice, informative, knowledgeable and had a great attitude! Upon entering he put on protective covers on his shoes, which was thoughtful. HUNTER was just awesome! Thank you, HUNTER, for your service!
    Read on Google (review by T Wells)
  • Daniel EssienDaniel EssienSep 2026
    had a great experience with Right Way Heating and Cooling. Their communication was excellent, kept me in the loop about arrival time. They showed up on time and were very friendly and professional. They got the job done efficiently and on schedule, and the price was fair. giving the quality of the work. It really felt like top tier service. Highly recommend. Jaeden was the rep. That showed up and he was amazing!
    Read on Google (review by Daniel Essien)
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The Right Way Promise for Alexandria

Bill and Melissa Ratliff own this company. When something goes wrong, you're not filing a ticket with a call center.

Ohio Licensed HVAC Contractor #45299
Verifiable with the state. Permits pulled correctly every time.
Certified Technicians
The industry's working credential. Not a wall certificate, actual field competency.
4.9 stars across hundreds of Google reviews
Sustained over 17 years, not a recent surge.
BBB Accredited and Google Guaranteed
Third-party accountability, not just our word.

Ready to schedule in Alexandria?

Call the Right Way team for heating and cooling service in Alexandria, Ohio. Straight talk, licensed technicians, and 17 years of HVAC work behind every visit. Reach us at /contact-right-way-today/ or call to speak with someone directly.

Call the shop (614) 751-0193

4.9 from hundreds of Google reviews

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Frequently asked questions

Does Right Way Heating and Cooling pull permits for HVAC work in Alexandria?
Yes. The Village of Alexandria requires building permits for HVAC installation and replacement work. Right Way Heating and Cooling handles the permit process as part of every installation job. Your equipment is documented, inspected, and on record with the village. Skipping that step creates problems with homeowner's insurance and with a future home sale. We don't skip it, and you shouldn't hire anyone who does.
My Alexandria home was built in the 1930s or 1940s. Can my old ductwork handle a modern furnace or AC?
It depends, and honestly, we won't know until we look. Older homes often have undersized duct runs by current standards, which restricts airflow and reduces the effectiveness of modern equipment. Before we recommend a new system for an older Alexandria home, we check static pressure and inspect accessible ductwork. If modifications are needed, we'll tell you upfront with a straight cost estimate before any work begins. Every job is different. Contact Right Way Heating and Cooling for an accurate estimate.
How do Alexandria's winters affect my furnace, and what should I watch for?
Alexandria experiences heavy snow and winter ice storms that push furnaces through longer, harder cycles. The most common weather-related failure we see is a blocked fresh-air intake or exhaust vent buried in snow or ice. A blocked intake can shut a high-efficiency furnace down entirely or create a carbon monoxide risk. After any significant snowfall, check that your exterior vents are clear. If your furnace shuts off unexpectedly in winter, that's one of the first things to check before calling for service.
What energy rebates are available for new HVAC equipment in Alexandria, Ohio?
AEP Ohio offers rebates for qualifying ENERGY STAR certified equipment. Columbia Gas of Ohio's WarmChoice program may provide free furnace repair or replacement for income-qualified Alexandria customers. Federal 25C tax credits and Ohio-administered HOMES and HEAR programs also apply to qualifying high-efficiency HVAC upgrades. We can tell you which equipment qualifies before you commit to a purchase. Every job is different. Contact Right Way Heating and Cooling for an accurate estimate and we'll walk through the incentives that apply to your situation.
How do I know if my AC needs refrigerant or has a bigger problem?
Low refrigerant is almost always a symptom, not the root cause. If your system is losing charge, there's a leak somewhere in the refrigerant circuit. Adding refrigerant without finding and repairing the leak is a temporary fix that costs money and doesn't solve anything. Our technicians diagnose the source of the leak before recommending a repair path. Older systems running R-22 refrigerant face an additional complication since that refrigerant is no longer manufactured, and replacement can be costly. In those cases, we'll give you an honest comparison of repair cost versus replacement.
What's actually included in an HVAC tune-up, and is it worth doing annually in Alexandria?
A real tune-up covers more than just a filter change. Our technicians check refrigerant charge, measure static pressure, test electrical connections and capacitors, inspect the heat exchanger for cracks, verify thermostat calibration, and clean the condensate drain and coils. Given Alexandria's weather extremes, from ice storms to humid summers, an annual tune-up catches developing problems before they become mid-season emergencies. A service contract is the most cost-effective way to stay on schedule. Ask us about HVAC service contract options when you call.
Should Alexandria homeowners consider a heat pump instead of a gas furnace?
Heat pumps work efficiently in mild to moderate cold, but Ohio winters regularly push temperatures into ranges where a heat pump alone loses efficiency and needs backup electric heat. For many Alexandria homes, a dual-fuel system, a heat pump paired with a gas furnace backup, offers the best of both. It's not the right answer for every household or every budget. We'll walk through your current setup, your utility costs with Columbia Gas of Ohio and AEP Ohio, and your heating load before making a recommendation. Every job is different. Contact Right Way Heating and Cooling for an accurate estimate.

HVAC services in Alexandria

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★★★★★
“Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.”
Lisa KupanoffLisa Kupanoff4.9 from hundreds of Google reviews

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By submitting this form you agree that we may contact you about your request and share your name and email address with partner companies for email marketing. We never share your mobile number or text message consent with third parties or affiliates for marketing or promotional purposes.