Family-owned · Reynoldsburg Local
4.9 from hundreds of Google reviewsHeating and Cooling in Delano, OH
Bill and Melissa Ratliff's family team serving Delano with certified technicians and hundreds of verified Google reviews.
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Heating and Cooling Reynoldsburg Locals Rely On
Right Way Heating and Cooling handles full-service heating and cooling in Delano, OH, furnace repair, AC installation, heat pump service, duct cleaning, and everything in between. We've been at this since 2009, our technicians are certified, and we carry Ohio HVAC Contractor's License #45299. With hundreds of Google reviews averaging 4.9 stars, there's a verifiable record behind every claim on this page. If your furnace quit overnight or your AC's struggling through a Delano summer, call us and we'll get a technician out to diagnose it accurately before recommending a single dollar of repair.
The City Center and Delano neighborhood of Chillicothe sits on housing stock that runs from the 1940s through the late 1990s. Older ductwork, original furnace platforms, and equipment that was sized for a different era. That's what our technicians work with regularly in homes like these. HVAC replacement work in Delano requires a residential HVAC permit from the City of Chillicothe Building Department, and Right Way pulls those permits as part of the job. We don't hand that off to the homeowner or skip the step to save time. The heating and cooling work is done properly, inspected, and closed out.
Our HVAC services in Delano
What This Certification Actually Means for Delano Homeowners
Not every technician who shows up at your door holds the same credential. Here's why it matters.
Tested, Not Just Trained
Our technician certification standard requires passing a proctored industry exam. It's not awarded for years on the job or hours in a classroom. Every Right Way technician who holds it proved competency on a test that covers refrigerant systems, heat exchangers, electrical diagnostics, and airflow. That's the standard we hold ourselves to in Delano.
Accurate Diagnosis the First Visit
A certified technician can narrow down a failing AC or furnace problem without guessing through parts. In older Delano homes with original ductwork, getting the diagnosis right the first time prevents a second service call and avoids replacing components that weren't actually the issue.
Ohio Licensing Backs It Up
Certification is a skills credential. Ohio HVAC Contractor's License #45299 is the legal one. It means we've met the state's requirements to perform HVAC work here. Both together mean you're not rolling the dice on whoever responded to a Craigslist ad. You can look up #45299 yourself with the Ohio Construction Industry Licensing Board.
Google Guaranteed Status
Right Way is a Google Guaranteed heating and cooling service provider. That designation requires passing Google's background check and license verification process. It's not a badge you buy. It's one they verify. For Delano homeowners comparing contractors online, it's a concrete signal that we've cleared a screening most companies haven't.
Seasonal Service
AC Maintenance Timing for Central Ohio's Climate
Heat Pumps
Heat Pump Repair vs. AC Repair: The Difference Delano Homeowners Should Know
Older Delano Homes: What Aging Ductwork Costs You
Most homes in the Delano neighborhood were built between 1940 and 1999. That housing stock comes with predictable duct problems.
Leaking Joints Waste Every Heating Dollar
Duct connections in homes from the 1970s and earlier were often sealed with mastic or simple metal crimps, neither lasts forever. When joints separate, conditioned air bleeds into unconditioned spaces like crawl spaces or attic runs. You're paying to heat or cool square footage you don't live in. A duct cleaning appointment gives our technicians a chance to spot disconnected sections during the process.
Undersized Returns Choke Airflow
Older HVAC designs frequently undersized return air ductwork. When a new, higher-efficiency furnace or AC unit is installed in a Delano home with original return sizing, the system works against itself, high static pressure, reduced airflow, and accelerated wear on the blower motor. We check return capacity as part of any replacement assessment.
Air Quality Follows Duct Condition
Ductwork that hasn't been cleaned in years accumulates dust, allergens, and in some older homes, biological growth. The City of Chillicothe's water has moderate hardness, which doesn't affect duct condition directly, but high indoor humidity in summer, especially in basements common to Delano's older homes, can contribute to moisture problems inside the duct system. Pairing duct cleaning with an air filtration check is the complete solution.
Permits and Process
Furnace Replacement in Delano Requires a Permit: We Handle It
The City of Chillicothe Building Department requires an HVAC permit for every residential furnace or AC replacement in Delano as of July 2025. We pull the permit. We schedule the inspection. You don't chase paperwork.
- Ohio License #45299 on file
- Required to pull a residential HVAC permit in Ohio, verifiable with the state licensing board
- certified installation technicians
- Certified competency in the equipment types we install, not just years of habit
- BBB Accredited since establishment
- Accreditation means we've met the BBB's standards for transparency and complaint resolution
- hundreds of Google reviews, 4.9 stars
- A 16-year track record, not a lucky month, a consistent body of work
Lisa Kupanoff
Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.
Read on Google (review by Lisa Kupanoff)Vera Burrow
Highly recommend. Jayden and Blake did the inspection. Noah came to help me pick the best furnace and Norm and Noah H did the installation. All were very nice and professional. Couldn't ask for better.
Read on Google (review by Vera Burrow)Jocelyn McElravy
We had a great experience with Right Way start to finish. Scheduling was super fast and convenient, Hunter was able to diagnose and explain the issue same day and provide multiple options at different prices. Noah helped us pick out the most cost effective solution for our situation, we even spent less than we expected. Finally, Naim & Matt were professional, clean, and respectful in our home for installation. We were consistently impressed with the honesty and clear communication with everyone, and not to mention that they showed up exactly when they said they would which made planning a lot easier. And finally we want to thank everyone for their attention to our family & pets' safety when thoroughly checking for carbon monoxide issues.
Read on Google (review by Jocelyn McElravy)Jeb Burkholder
Brendin was the technician who came out to service my AC. He was friendly, knowledgeable, worked quickly and efficiently, and did the job to my total satisfaction!! I have been with Rightway Heating and Cooling for probably 20 years. They are always reliable and on the ball! The above review was created in the spring. I just now completed my fall service appointment for my furnace. Same quality service and great experience with technician, Brendin. Thanks, Rightway Heating and Cooling!
Read on Google (review by Jeb Burkholder)
Hannah W.
Blake is a lifesaver. He went above and beyond to diagnose the issue with my AC. He showed me pictures and explained everything in detail so I fully understood what needed repaired. I will definitely be using this company in the future. Thanks Blake!! Update: Matt came and did the repairs needed for my air conditioner to operate. He was very friendly and professional. He did a great job. Thanks Matt!! Update: Needed a furnace replacement and Naim and Matt came to do install. They did a fantastic job. Very professional. Thank you guys!
Read on Google (review by Hannah W.)Penny Wilson
Hunter came and did his job, was nice, friendly. He did a wonderful job!!!👍
Read on Google (review by Penny Wilson)T Wells
I called Right Way Heating & Cooling to have a technician come and check my AC unit. HUNTER came and he was very nice, informative, knowledgeable and had a great attitude! Upon entering he put on protective covers on his shoes, which was thoughtful. HUNTER was just awesome! Thank you, HUNTER, for your service!
Read on Google (review by T Wells)Daniel Essien
had a great experience with Right Way Heating and Cooling. Their communication was excellent, kept me in the loop about arrival time. They showed up on time and were very friendly and professional. They got the job done efficiently and on schedule, and the price was fair. giving the quality of the work. It really felt like top tier service. Highly recommend. Jaeden was the rep. That showed up and he was amazing!
Read on Google (review by Daniel Essien)
Donna Townes
Gabe Noah Matt was great very good at there job explained everything about my new furnace and thermostat good crew thank you
Read on Google (review by Donna Townes)Pete Johnsen
The most installers were pleasant and professional. The price was good as well. No complaints, would recommend.
Read on Google (review by Pete Johnsen)Seth Eveland
Gabe and Norm did a great job. They were quick and quiet. Even forgot they were here a few times. AC is working as expected with no hiccups and a few extra features I wasn’t thinking of that will help detect any problems before they become catastrophic thanks guys.
Read on Google (review by Seth Eveland)Stephanie Battle
Jaeden was very efficient and knowledgable! Pleasure to work with.
Read on Google (review by Stephanie Battle)
Furnace and AC Services We Provide in Delano
Right Way Heating and Cooling serves Delano and the surrounding communities across the Columbus metro. Every service listed below is available at this location.
Call the Right Way Team for Delano HVAC Service
hundreds of reviews. 4.9 stars. Ohio License #45299. Bill and Melissa Ratliff have run this company since 2009. Call and talk to a team that's accountable by name.
Don't let a furnace problem drag into a Delano winter or an AC failure stretch into a southern Ohio summer. Contact Right Way Heating and Cooling today and let's get your system diagnosed and running right. Reach us at /contact-right-way-today/ or read more about what we promise every customer.
Frequently asked questions
Does Right Way Heating and Cooling service homes in Delano, OH?
Do I need a permit for furnace replacement in Delano, OH?
What are the signs my AC needs refrigerant service in a Delano home?
How does the age of Delano's housing stock affect furnace and duct performance?
What's the difference between a heat pump and a standard AC in a Delano home?
What should I check before calling an HVAC technician for a Delano service visit?
HVAC services in Delano
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- Tell us what’s going onName, number and the problem. Takes a minute.
- We call you backA real person from our team, within one business day.
- We fix it rightOptions and pricing before any work starts.
“Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.”
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