Family-owned · Reynoldsburg Local
4.9 from hundreds of Google reviewsHeating and Cooling in Newark, Ohio
4.9 stars across hundreds of Google reviews, serving Newark and Licking County from our Reynoldsburg base.
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Newark, Ohio HVAC Service From Real Technicians
Right Way Heating and Cooling provides heating and cooling service in Newark, Ohio, furnace repair, AC installation, heat pump service, and everything in between. Bill and Melissa Ratliff have run this family operation since 2009, and our Certified technicians hold Ohio HVAC Contractor's License #45299. With hundreds of Google reviews averaging 4.9 stars, that record is built on repeat customers who call us year after year, not one-time transactions. If your system quit overnight or you're planning ahead for the season, call the Right Way team and someone who actually works here will pick up.
Newark's housing stock shapes what we see on every call. A good portion of Newark homes were built before 1964, and older neighborhoods like Old Towne West, the University Area, and Little Texas often have duct systems that were sized for equipment that's no longer manufactured. We see undersized returns, duct leakage, and insulation gaps that make even a new furnace work twice as hard. Newark's water hardness runs around 17 grains per gallon, which is hard enough to scale heat exchanger components and water-adjacent HVAC parts over time, something worth factoring into your maintenance schedule. The Licking County Building Code Department handles residential HVAC permits, and we pull them when the job requires it. That's not optional; it's how the work holds up on inspection and on resale.
Our HVAC services in Newark
Full Service
Every HVAC Service Newark Homes Actually Need
One company for furnaces, air conditioning, heat pumps, duct cleaning, and air quality, no referrals, no second crews.
Furnace Repair
Newark winters get cold fast. When your furnace goes down, we diagnose the cause and tell you exactly what it needs. Not what pads the invoice. Furnace repair is our highest-urgency call and we treat it that way.
Furnace Installation
Replacing a furnace in an older Newark home means getting the sizing right first. An oversized unit short-cycles and wears out faster than a properly matched system. We calculate the load before we quote the equipment. See our furnace installation process.
Air Conditioning Repair
A refrigerant leak and a failed capacitor look similar to a homeowner but need completely different fixes. Our technicians diagnose it right before touching anything. AC repair in Newark, same company, same standards.
Air Conditioning Installation
SEER ratings matter more than the sticker price on the box. A higher-efficiency unit costs more upfront and less every month it runs. We'll show you the math on both options so you can decide. The Energy Cooperative offers rebates on qualifying Energy Star units that can offset the difference.
Heat Pump Repair
Heat pumps are efficient down to about 35 degrees, below that, they need backup heat to keep up with Newark winters. If yours is struggling in January, it may be undersized for this climate or it may just need a repair. We'll tell you which.
Duct Cleaning and Air Quality
Older ductwork in Newark homes collects years of debris, and leaky ducts can account for a significant portion of your heating and cooling loss. Duct cleaning and whole-home humidifiers are often the two upgrades that change how a house actually feels.
Heat Pump or Furnace: The Right Answer for Newark Winters
Most homeowners ask this question when a system dies. Here is a straight answer.
Why It Matters
HVAC Sizing Failures in Older Newark Homes
Half of Newark's homes predate 1964. That changes what proper installation requires.
Oversized Systems Short-Cycle
A unit too large for the space heats or cools quickly, shuts off before humidity is removed or air is properly circulated, and wears out its start components faster. Bigger is not better. It's a warranty problem waiting to happen.
Undersized Returns Starve the System
Older homes in neighborhoods like Old Towne West were built with return air paths that made sense for original equipment. Modern systems move more air. When the return is undersized, the blower strains, efficiency drops, and filter life shrinks.
Duct Leakage Wastes What You Pay For
Leaky ducts in unconditioned spaces, attics, crawlspaces, uninsulated basements, dump conditioned air where nobody lives. We test and seal when needed, and we clean the duct system when buildup is restricting flow.
Permits Protect You at Resale
The Licking County Building Code Department requires permits for HVAC replacement in most residential situations. Unpermitted work can surface at home inspection and delay or kill a sale. We pull permits when the job calls for it. That's standard practice, not an add-on.
Lisa Kupanoff
Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.
Read on Google (review by Lisa Kupanoff)Vera Burrow
Highly recommend. Jayden and Blake did the inspection. Noah came to help me pick the best furnace and Norm and Noah H did the installation. All were very nice and professional. Couldn't ask for better.
Read on Google (review by Vera Burrow)Jocelyn McElravy
We had a great experience with Right Way start to finish. Scheduling was super fast and convenient, Hunter was able to diagnose and explain the issue same day and provide multiple options at different prices. Noah helped us pick out the most cost effective solution for our situation, we even spent less than we expected. Finally, Naim & Matt were professional, clean, and respectful in our home for installation. We were consistently impressed with the honesty and clear communication with everyone, and not to mention that they showed up exactly when they said they would which made planning a lot easier. And finally we want to thank everyone for their attention to our family & pets' safety when thoroughly checking for carbon monoxide issues.
Read on Google (review by Jocelyn McElravy)Jeb Burkholder
Brendin was the technician who came out to service my AC. He was friendly, knowledgeable, worked quickly and efficiently, and did the job to my total satisfaction!! I have been with Rightway Heating and Cooling for probably 20 years. They are always reliable and on the ball! The above review was created in the spring. I just now completed my fall service appointment for my furnace. Same quality service and great experience with technician, Brendin. Thanks, Rightway Heating and Cooling!
Read on Google (review by Jeb Burkholder)
Hannah W.
Blake is a lifesaver. He went above and beyond to diagnose the issue with my AC. He showed me pictures and explained everything in detail so I fully understood what needed repaired. I will definitely be using this company in the future. Thanks Blake!! Update: Matt came and did the repairs needed for my air conditioner to operate. He was very friendly and professional. He did a great job. Thanks Matt!! Update: Needed a furnace replacement and Naim and Matt came to do install. They did a fantastic job. Very professional. Thank you guys!
Read on Google (review by Hannah W.)Penny Wilson
Hunter came and did his job, was nice, friendly. He did a wonderful job!!!👍
Read on Google (review by Penny Wilson)T Wells
I called Right Way Heating & Cooling to have a technician come and check my AC unit. HUNTER came and he was very nice, informative, knowledgeable and had a great attitude! Upon entering he put on protective covers on his shoes, which was thoughtful. HUNTER was just awesome! Thank you, HUNTER, for your service!
Read on Google (review by T Wells)Daniel Essien
had a great experience with Right Way Heating and Cooling. Their communication was excellent, kept me in the loop about arrival time. They showed up on time and were very friendly and professional. They got the job done efficiently and on schedule, and the price was fair. giving the quality of the work. It really felt like top tier service. Highly recommend. Jaeden was the rep. That showed up and he was amazing!
Read on Google (review by Daniel Essien)
Donna Townes
Gabe Noah Matt was great very good at there job explained everything about my new furnace and thermostat good crew thank you
Read on Google (review by Donna Townes)Pete Johnsen
The most installers were pleasant and professional. The price was good as well. No complaints, would recommend.
Read on Google (review by Pete Johnsen)Seth Eveland
Gabe and Norm did a great job. They were quick and quiet. Even forgot they were here a few times. AC is working as expected with no hiccups and a few extra features I wasn’t thinking of that will help detect any problems before they become catastrophic thanks guys.
Read on Google (review by Seth Eveland)Stephanie Battle
Jaeden was very efficient and knowledgable! Pleasure to work with.
Read on Google (review by Stephanie Battle)
Hard Water and Indoor Air Quality in Newark
Serve Newark and Surrounding Licking County Communities
Right Way Heating and Cooling serves Newark and the broader Licking County area, along with communities across the Columbus east metro.
Schedule HVAC Service in Newark Today
4.9 stars. Hundreds of reviews. Licensed and serving Newark since 2009.
Call the Right Way team for furnace repair, AC service, heat pump work, or a full system evaluation. Ohio License #45299. Bill and Melissa Ratliff stand behind every job their technicians complete. Reach us at (614) 230-7795 or use our contact form.
Frequently asked questions
Does Right Way Heating and Cooling service Newark, OH and pull Licking County permits?
Should I repair or replace my furnace in a Newark home built before 1964?
Is a heat pump a good choice for Newark's climate given how cold winters get?
How does Newark's hard water affect my HVAC system's maintenance needs?
How often should I have my HVAC system serviced in Newark?
What causes low refrigerant in a Newark home's air conditioner?
HVAC services in Newark
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Tell us about the job
Your name, your number and what needs doing. A person from Right Way Heating and Cooling gets back to you.
- Tell us what’s going onName, number and the problem. Takes a minute.
- We call you backA real person from our team, within one business day.
- We fix it rightOptions and pricing before any work starts.
“Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.”
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