Family-owned · Reynoldsburg Local
4.9 from hundreds of Google reviewsHeating and Cooling in Upper Arlington, OH
certified technicians, hundreds of Google reviews at 4.9 stars, and 17 years serving Central Ohio homes.
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Heating and Cooling Upper Arlington Homes Deserve
Right Way Heating and Cooling provides heating and cooling in Upper Arlington, OH, with full-service heating and cooling covering everything from furnace diagnostics to air conditioning repair and complete system replacements. Bill and Melissa Ratliff have run this operation out of Reynoldsburg since 2009, and in that time serving Central Ohio they've learned one thing that matters most to Upper Arlington families: when the heat goes out in January or the AC quits in July, you need a technician on the schedule fast, not a voicemail callback. Right Way carries Ohio HVAC Contractor's License #45299 and has earned 4.9 stars across hundreds of Google reviews from customers across the Columbus metro. That number isn't a lucky streak; it's the result of certified technicians who diagnose accurately the first time and crews who clean up before they leave.
Upper Arlington's housing stock shapes the work in ways that matter. Most of the city's homes are detached single-family houses, and a large share of them were built mid-century, meaning many of these properties still have original boiler systems or oversized, older furnaces that haven't been sized or sealed to current efficiency standards. The Building Division of Upper Arlington's Community Development Department requires permits for mechanical system replacements, with residential reviews running 7 to 10 business days, so it pays to work with a contractor who handles the permit process as a matter of course rather than an afterthought. Columbia Gas of Ohio delivers natural gas to Upper Arlington, and AEP Ohio handles electricity; understanding how both utilities interact with your system is part of how we size and specify replacement equipment correctly. The City of Columbus water system supplies Upper Arlington with water that tests around 120 ppm hardness, which accelerates scale buildup inside heat exchangers and humidifier components over time.
Our HVAC services in Upper Arlington
What Upper Arlington Homes Ask of an HVAC System
Older Homes
Mid-Century Houses and the Systems They Need
A house built in 1959 has different HVAC requirements than a house built this decade. Here is what that means in practice.
Full Service
Every HVAC Service Upper Arlington Properties Require
One company, one call, whether it's a furnace filter or a full system replacement.
Furnace Repair
Short-cycling, cold air from the vents, a pilot that won't hold, a heat exchanger showing cracks, we diagnose the real problem before recommending a path forward. Repair when repair makes sense. We'll say so directly.
Furnace Installation
When replacement is the right call, we size the equipment to the house, not to the opening left by the old unit. Proper load calculation. Permit pulled through Upper Arlington's Community Development Department.
Air Conditioning Repair
Low refrigerant, a failed capacitor, a frozen evaporator coil. Most AC failures have a specific, fixable cause. We find it, show you what we found, and give you a straight answer on cost before we touch anything.
Air Conditioning Installation
Upper Arlington's summer humidity demands a properly sized cooling system. Oversized units short-cycle and leave humidity behind. We spec equipment that handles both temperature and moisture load.
Heat Pump Repair
Heat pumps handle both heating and cooling, which means double the exposure when something fails. We service all major manufacturers and can diagnose refrigerant, defrost, and reversing-valve issues on-site.
Duct Cleaning
Upper Arlington's older homes accumulate decades of debris in their ductwork. Duct cleaning isn't cosmetic, it affects airflow, efficiency, and what your family breathes every day.
Repair or Replace: How We Help You Decide
Lisa Kupanoff
Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.
Read on Google (review by Lisa Kupanoff)Vera Burrow
Highly recommend. Jayden and Blake did the inspection. Noah came to help me pick the best furnace and Norm and Noah H did the installation. All were very nice and professional. Couldn't ask for better.
Read on Google (review by Vera Burrow)Jocelyn McElravy
We had a great experience with Right Way start to finish. Scheduling was super fast and convenient, Hunter was able to diagnose and explain the issue same day and provide multiple options at different prices. Noah helped us pick out the most cost effective solution for our situation, we even spent less than we expected. Finally, Naim & Matt were professional, clean, and respectful in our home for installation. We were consistently impressed with the honesty and clear communication with everyone, and not to mention that they showed up exactly when they said they would which made planning a lot easier. And finally we want to thank everyone for their attention to our family & pets' safety when thoroughly checking for carbon monoxide issues.
Read on Google (review by Jocelyn McElravy)Jeb Burkholder
Brendin was the technician who came out to service my AC. He was friendly, knowledgeable, worked quickly and efficiently, and did the job to my total satisfaction!! I have been with Rightway Heating and Cooling for probably 20 years. They are always reliable and on the ball! The above review was created in the spring. I just now completed my fall service appointment for my furnace. Same quality service and great experience with technician, Brendin. Thanks, Rightway Heating and Cooling!
Read on Google (review by Jeb Burkholder)
Hannah W.
Blake is a lifesaver. He went above and beyond to diagnose the issue with my AC. He showed me pictures and explained everything in detail so I fully understood what needed repaired. I will definitely be using this company in the future. Thanks Blake!! Update: Matt came and did the repairs needed for my air conditioner to operate. He was very friendly and professional. He did a great job. Thanks Matt!! Update: Needed a furnace replacement and Naim and Matt came to do install. They did a fantastic job. Very professional. Thank you guys!
Read on Google (review by Hannah W.)Penny Wilson
Hunter came and did his job, was nice, friendly. He did a wonderful job!!!👍
Read on Google (review by Penny Wilson)T Wells
I called Right Way Heating & Cooling to have a technician come and check my AC unit. HUNTER came and he was very nice, informative, knowledgeable and had a great attitude! Upon entering he put on protective covers on his shoes, which was thoughtful. HUNTER was just awesome! Thank you, HUNTER, for your service!
Read on Google (review by T Wells)Daniel Essien
had a great experience with Right Way Heating and Cooling. Their communication was excellent, kept me in the loop about arrival time. They showed up on time and were very friendly and professional. They got the job done efficiently and on schedule, and the price was fair. giving the quality of the work. It really felt like top tier service. Highly recommend. Jaeden was the rep. That showed up and he was amazing!
Read on Google (review by Daniel Essien)
Donna Townes
Gabe Noah Matt was great very good at there job explained everything about my new furnace and thermostat good crew thank you
Read on Google (review by Donna Townes)Pete Johnsen
The most installers were pleasant and professional. The price was good as well. No complaints, would recommend.
Read on Google (review by Pete Johnsen)Seth Eveland
Gabe and Norm did a great job. They were quick and quiet. Even forgot they were here a few times. AC is working as expected with no hiccups and a few extra features I wasn’t thinking of that will help detect any problems before they become catastrophic thanks guys.
Read on Google (review by Seth Eveland)Stephanie Battle
Jaeden was very efficient and knowledgable! Pleasure to work with.
Read on Google (review by Stephanie Battle)
Indoor Air Quality
Humidity Control and Air Quality in Upper Arlington
Start here
HVAC Service Contracts for Upper Arlington Homeowners
A service contract with Right Way means your system gets inspected twice a year: once before cooling season and once before heating season. We adjust, clean, and test components that fail gradually rather than dramatically, which means fewer emergency calls and longer equipment life. For Upper Arlington homes with mid-century ductwork or older equipment operating near the end of its service life, proactive maintenance isn't optional; it's the difference between a planned upgrade and a January emergency replacement. Ask about our service contract options when you call. Most customers find the annual cost is covered by the efficiency gains alone.
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Neighborhoods We Cover Across Upper Arlington
Right Way Heating and Cooling serves all of Upper Arlington's residential neighborhoods. Whether your home is in one of the city's historic sections near Tremont Center, an established mid-century block in Kingsdale, or a newer development further north, our technicians reach Upper Arlington from our Reynoldsburg base and service the full city.
Ready to Schedule Service in Upper Arlington?
4.9 stars. Hundreds of reviews. Ohio License #45299. Family-owned since 2009.
Call the Right Way team or send a message to info@rightwayhvac.com. We serve Upper Arlington and the full Columbus east metro. Every job gets a licensed technician, a straight diagnosis, and no pressure toward a replacement when a repair is the right call.
Frequently asked questions
How quickly can Right Way Heating and Cooling reach Upper Arlington for a service call?
Does Right Way pull permits for HVAC replacements in Upper Arlington?
Upper Arlington's water is moderately hard. Does that affect my HVAC system?
How do I know if my Upper Arlington furnace needs repair or full replacement?
What does a Right Way seasonal tune-up cover for an Upper Arlington home?
HVAC services in Upper Arlington
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Tell us about the job
Your name, your number and what needs doing. A person from Right Way Heating and Cooling gets back to you.
- Tell us what’s going onName, number and the problem. Takes a minute.
- We call you backA real person from our team, within one business day.
- We fix it rightOptions and pricing before any work starts.
“Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.”
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