24-hour service Central, OH
4.9 on Google Financing available (614) 751-0193 (740) 616-8005
Right Way Heating and Cooling
Air Conditioning Repair in Upper Arlington

Family-owned · Reynoldsburg Local

4.9 from hundreds of Google reviews

Air Conditioning Repair in Upper Arlington

certified technicians serving Upper Arlington's older homes and newer builds since 2009.

Call (614) 751-0193

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compressor failure work, professional service in Reynoldsburg, Oh

Upper Arlington AC Repair from Right Way

Air Conditioning Repair in Upper Arlington and throughout the Columbus metro is what Right Way Heating and Cooling has delivered since 2009, and Bill and Melissa Ratliff's crew handles every call personally. Right Way Heating and Cooling has been diagnosing and repairing cooling systems across the Columbus metro since 2009, and Bill and Melissa Ratliff's crew handles every call personally. We carry Ohio HVAC Contractor's License #45299, our technicians are certified, and hundreds of Google reviews average 4.9 stars, not because we promise the world, but because we show up, explain what's wrong, and fix it the right way the first time. Call us before the next heat wave catches you off guard.

Upper Arlington's housing stock is older than most people realize. Many homes in the Old Arlington and South of Lane districts were built in the 1920s and 1930s, and the median construction year across the city sits around 1959. That means ductwork, refrigerant lines, and air handlers that were sized for equipment that hasn't been manufactured in decades. We carry parts and experience for older systems that most Columbus contractors have never touched. The City of Upper Arlington's Building Division requires a mechanical permit for any full equipment replacement or significant ductwork modification, and HVAC inspections run Monday through Friday excluding City holidays. We pull the permits, schedule the inspections, and keep you informed at every step so you're never chasing paperwork.

What Actually Stops Your AC from Cooling

The cause is almost never what it looks like from outside.

Refrigerant Loss

Your system doesn't 'use up' refrigerant the way a car burns fuel. If the charge is low, there's a leak somewhere. We find it, repair it, and recharge the system correctly, not just top it off.

Compressor Failure

The compressor pressurizes the refrigerant and keeps the entire cycle moving. When it fails, the air blows but nothing cools. Catching early warning signs, hard starts, tripping breakers, warm air, saves you from a full replacement.

Frozen Evaporator Coil

A restricted airflow, a dirty filter, or low refrigerant can freeze the indoor coil solid. Running the system harder at this point damages the compressor. We thaw it correctly and address what caused it.

Capacitor and Contactor Problems

These electrical components wear out faster in Ohio's summer heat cycles. A bad capacitor is one of the most common AC failures we diagnose, and one of the quicker fixes when caught before it takes out the compressor.

Clogged Condensate Drain

Central Ohio's humidity is real. A blocked drain line causes the system to shut off on a safety switch or, worse, drip water into finished ceilings. We clear the line and confirm the float switch is working.

Dirty or Failing Condenser Coils

The outdoor unit sheds heat through its coils. Upper Arlington's summer storms carry enough debris and pollen to choke those coils over a season. A coil that can't release heat means a system that can't cool.

Older Homes

Repairing AC in Upper Arlington's Historic Housing Stock

A 1940s brick Cape Cod in Upper Arlington wasn't designed around a modern two-stage variable-speed system. The ductwork is often undersized by today's standards, the air handler sits in a crawl space or a finished utility room with limited clearance, and the electrical panel may need evaluation before a new condenser can be connected. None of that is a dealbreaker. It just means the technician who shows up needs to know what they're looking at. Our team has worked through all of it. Before any technician pulls into your driveway, you'll receive an email with their photo and a short bio. That's not a gimmick. It's how we run every single call. When they arrive, they'll explain the diagnosis in plain language, show you what they found, and give you your options without pressure. We don't recommend a full replacement when a repair is the right call. We won't tell you a part is unavailable when it isn't. That's been the standard since we opened in 2009, and hundreds of reviews reflect that. For homes near the South of Lane district, we pay close attention to original ductwork runs that may have been modified over the decades. Improperly connected duct sections are a hidden efficiency killer, and they're worth checking while we're already on-site for a repair. If you're curious what a full duct cleaning would add to your system's performance, ask the technician during the visit.
refrigerant loss work, professional service in Reynoldsburg, Oh

Our Process

How We Handle Every AC Repair Call

  1. Diagnose Before We Quote

    We run a thorough diagnostic before naming a repair cost. Guessing at a cause and swapping parts is expensive for you and wrong for the system. You'll know exactly what failed and why before any work starts.

  2. Plain-Language Explanation

    We explain what we found in terms that make sense, not in trade jargon that leaves you nodding along without understanding. If it helps to show you a photo of the component, we'll show you the photo.

  3. Quality Parts, Tested Before We Leave

    We source parts built for the system we're repairing. After installation, we run the system through a full cycle and confirm temperatures, pressures, and airflow are where they need to be before we call it done.

Service Contracts

Stop Repairing the Same Problem Every Summer

Most AC breakdowns aren't random. They're the result of a minor problem that was missed at the last tuneup, or skipped because there was no tuneup at all. Upper Arlington's summer heat puts real stress on equipment, AEP Ohio knows what peak demand looks like in July, and so do we. An HVAC service contract with Right Way means we inspect your system in the spring before you need it, and again in the fall before heating season. We catch the capacitor that's reading marginal, the coil that's getting restricted, the refrigerant that's slightly low. Those are inexpensive fixes at inspection time. They're expensive repairs on a 95-degree afternoon when you call us in a panic. Ask about our service contracts when you call. It's the conversation that saves most of our customers the most money over time.
frozen evaporator coil work, professional service in Reynoldsburg, Oh

Straight from Google

What Upper Arlington Homeowners Say

  • Lisa KupanoffLisa KupanoffOct 2026
    Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.
    Read on Google (review by Lisa Kupanoff)
  • Vera BurrowVera BurrowOct 2026
    Highly recommend. Jayden and Blake did the inspection. Noah came to help me pick the best furnace and Norm and Noah H did the installation. All were very nice and professional. Couldn't ask for better.
    Read on Google (review by Vera Burrow)
  • Jocelyn McElravyJocelyn McElravyOct 2026
    We had a great experience with Right Way start to finish. Scheduling was super fast and convenient, Hunter was able to diagnose and explain the issue same day and provide multiple options at different prices. Noah helped us pick out the most cost effective solution for our situation, we even spent less than we expected. Finally, Naim & Matt were professional, clean, and respectful in our home for installation. We were consistently impressed with the honesty and clear communication with everyone, and not to mention that they showed up exactly when they said they would which made planning a lot easier. And finally we want to thank everyone for their attention to our family & pets' safety when thoroughly checking for carbon monoxide issues.
    Read on Google (review by Jocelyn McElravy)
  • Jeb BurkholderJeb BurkholderSep 2026
    Brendin was the technician who came out to service my AC. He was friendly, knowledgeable, worked quickly and efficiently, and did the job to my total satisfaction!! I have been with Rightway Heating and Cooling for probably 20 years. They are always reliable and on the ball! The above review was created in the spring. I just now completed my fall service appointment for my furnace. Same quality service and great experience with technician, Brendin. Thanks, Rightway Heating and Cooling!
    Read on Google (review by Jeb Burkholder)
  • Hannah W.Hannah W.Oct 2026
    Blake is a lifesaver. He went above and beyond to diagnose the issue with my AC. He showed me pictures and explained everything in detail so I fully understood what needed repaired. I will definitely be using this company in the future. Thanks Blake!! Update: Matt came and did the repairs needed for my air conditioner to operate. He was very friendly and professional. He did a great job. Thanks Matt!! Update: Needed a furnace replacement and Naim and Matt came to do install. They did a fantastic job. Very professional. Thank you guys!
    Read on Google (review by Hannah W.)
  • Penny WilsonPenny WilsonOct 2026
    Hunter came and did his job, was nice, friendly. He did a wonderful job!!!👍
    Read on Google (review by Penny Wilson)
  • T WellsT WellsOct 2026
    I called Right Way Heating & Cooling to have a technician come and check my AC unit. HUNTER came and he was very nice, informative, knowledgeable and had a great attitude! Upon entering he put on protective covers on his shoes, which was thoughtful. HUNTER was just awesome! Thank you, HUNTER, for your service!
    Read on Google (review by T Wells)
  • Daniel EssienDaniel EssienSep 2026
    had a great experience with Right Way Heating and Cooling. Their communication was excellent, kept me in the loop about arrival time. They showed up on time and were very friendly and professional. They got the job done efficiently and on schedule, and the price was fair. giving the quality of the work. It really felt like top tier service. Highly recommend. Jaeden was the rep. That showed up and he was amazing!
    Read on Google (review by Daniel Essien)
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Every Repair Backed by a Customer Satisfaction Guarantee

We back every AC repair with a written customer satisfaction guarantee. If the work we did doesn't hold up, we come back and make it right, no argument, no service call fee.

Right Way Heating and Cooling has earned BBB accreditation and a 4.9-star rating across hundreds of Google reviews because we stand behind what we do. Bill and Melissa Ratliff's names are on every truck and every invoice. When something isn't right, you're not calling a call center. You're calling the owners.
certified technicians on every call
Not trainees. Not seasonal hires. Certified professionals.
Ohio HVAC Contractor's License #45299
Verifiable with the state. Required for every permitted job in Upper Arlington.
Technician photo and bio sent before arrival
You know who's coming before they knock.
Plain-language diagnosis, no upsell pressure
We explain what's wrong and let you decide. We don't chase commissions.

We Also Service These Nearby Areas

Right Way Heating and Cooling runs calls across the Columbus metro. If you're not in Upper Arlington, we're likely still your team.

In the field

A look at our work

capacitor and contactor problems work, professional service in Reynoldsburg, Oh

Ready to cool your home back down? Call Right Way.

Call the Right Way Team for AC Repair in Upper Arlington

Call the Ratliff team today or reach us at info@rightwayhvac.com.

Call the shop (614) 751-0193

4.9 from hundreds of Google reviews

Call now Request an estimate

Frequently asked questions

How soon can Right Way Heating and Cooling get to Upper Arlington for an AC repair?
Scheduling depends on current demand, but we prioritize calls across the Columbus metro including Upper Arlington. Call us directly for current availability. During peak summer months, same-day and next-day appointments fill quickly, so calling early in the day gives you the best window. We'll confirm your arrival window when you schedule and send a technician photo and bio before they leave for your home.
Does Upper Arlington require a permit for AC repair or replacement?
Upper Arlington's Building Division requires a mechanical permit for new installations, full equipment replacements, and significant ductwork modifications. Routine component repairs like capacitors, contactors, or refrigerant recharges typically don't require a permit. When your job does require one, Right Way Heating and Cooling pulls the permit and coordinates the inspection. Inspections in Upper Arlington run Monday through Friday, excluding City holidays, and include rough-in and final inspections.
Why is my air conditioner running constantly but the house won't cool down?
The most common causes are low refrigerant due to a leak, a dirty or frozen evaporator coil, a failing compressor, or an outdoor condenser coil blocked by debris. In older Upper Arlington homes, undersized ductwork or duct leakage can also prevent conditioned air from reaching living areas even when the equipment is working correctly. A proper diagnosis is the only way to know for certain. We don't guess and swap parts, we find the actual cause first.
How long should a central air conditioning system last in an Upper Arlington home?
A well-maintained central AC system typically lasts 15 to 20 years. Upper Arlington's hot, humid summers and the freeze-thaw cycle that follows put real stress on outdoor equipment over time. Systems in older homes that were sized for previous ductwork configurations may work harder than they should, shortening their lifespan. Annual maintenance catches the smaller problems before they compound. If your system is past the 15-year mark and facing a major repair, we'll give you an honest read on whether repair or replacement makes more sense. We've written on this at length in our repair or replace guide.
What's the difference between AC repair and AC maintenance?
Repair is reactive: something has stopped working and we fix it. Maintenance is proactive: we inspect the system, clean coils, check refrigerant levels, test electrical components, and identify anything that's trending toward failure before it fails on a hot day. Most repairs we see could have been prevented by a maintenance visit the season before. Right Way offers HVAC service contracts that cover both spring and fall visits, which is the most practical way to stay ahead of breakdowns in Upper Arlington's climate.
Can Right Way repair my older split system in Upper Arlington?
Yes. Our certified technicians work on traditional split systems and central air conditioners of all makes and models. Upper Arlington's older housing stock often includes a mix of equipment types, including systems that have been retrofitted into homes that weren't originally built for central air. If you're not sure what type of system you have, that's fine, describe the symptoms and we'll sort it out on the call.

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  1. Tell us what’s going onName, number and the problem. Takes a minute.
  2. We call you backA real person from our team, within one business day.
  3. We fix it rightOptions and pricing before any work starts.
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★★★★★
“Naim & Matt were super polite and helpful. Worked hard. Cleaned everything up nicely.”
Lisa KupanoffLisa Kupanoff4.9 from hundreds of Google reviews

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By submitting this form you agree that we may contact you about your request and share your name and email address with partner companies for email marketing. We never share your mobile number or text message consent with third parties or affiliates for marketing or promotional purposes.